Keyword added recently
If the keyword has been recently added to your project, it may take up to 2 hours before Serpotrack shows you the initial position data. Please allow some time for the system to gather and process the rankings.
Low keyword position
Depending on your plan, Serpotrack allows you to view positions up to a certain range, typically up to position 100 or 50. If your site ranks worse than that or doesn't rank at all for the keyword in question, it won't show up in the position data.
Inactive Serpotrack plan
It's possible that your subscription plan is not currently active. So, to get position data, you need an active plan. Please ensure that your plan is active.
No position data in selected range
Serpotrack projects show you the last 31 days by default. You can change this range to view your older positions. However, if you change the date range to before Serpotrack started monitoring your positions, there won't be any data.
Get help
If you continue to experience issues or have further questions, please contact our support team for assistance.